Notice: Due to ongoing construction, 4 East is currently closed to the public.  To obtain items located on 4 East, please place an online request for the item to be paged for you using the ‘Place Request’ button in the catalog. Please visit our Circulation FAQ page for assistance in using our catalog.
Notice: Due to ongoing construction, 4 East is currently closed to the public.  To obtain items located on 4 East, please place an online request for the item to be paged for you using the ‘Place Request’ button in the catalog. Please visit our Circulation FAQ page for assistance in using our catalog.
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Technical Assistance

The following are resources where you can receive help with technology issues or computer applications:

IT Services Support Desk

The IT Services Support Desk provides support for learning systems, including D2L, Zoom, and Mediaspace. Support is available by telephone, online form, and online chat. The IT Services Support Desk also maintains a knowledge base of online articles to assist students, faculty, and staff with technology-related services. Please call (517) 432-6200 to get started.

For one-on-one computer assistance, please visit the Computer Store in 120 Computer Center.

https://tech.msu.edu/support/

Reference and Discovery Services

Reference and Discovery Services provides technical and functional support for the MSU Libraries electronic resources and core discovery systems:

  • MSU Net ID authentication to the Libraries’ electronic resources
  • Troubleshooting off-campus and full-text access to electronic resources
  • Integration of library resources into learning systems and other course-related materials (i.e., stable links)
  • General information about library services and resources, including basic reference assistance*

*Note: The MSU Libraries does not provide health, medical, legal, or personal advice. To protect privacy, MSU employees' salary information is not provided over the phone.

Reference and Discovery Services also provides technical and functional support of learning systems used for non-credit courses or professional certifications.

Call: (517) 353-8700

https://lib.msu.edu/rds/

Seminars & Workshops @ MSU Libraries

The MSU Libraries offers a number of courses to enhance your information research skills, including our popular introductory classes for EndNote, EndNoteWeb, and Zotero citation management software.

https://bookings.lib.msu.edu/calendar/events